Refund policy
Refund Policy
At Kodi & Co., we take pride in the quality of our products. Please read our refund policy carefully before making a purchase.
Eligibility for Refunds
We offer refunds only in the following circumstances:
- Damaged items: If your order arrives visibly damaged due to transit or handling.
- Manufacturing defects: If the product has a fault or defect caused during the manufacturing process.
We do not accept refund requests for change of mind, incorrect size selection, or any other reason outside of those listed above.
How to Request a Refund
To request a refund, please contact us within 7 days of receiving your order at hello@kodiandco.store with the following:
- Your order number
- A clear description of the damage or defect
- Photos clearly showing the issue
We will review your request and respond within 3–5 business days. If your claim is approved, we will arrange a replacement or issue a refund to your original payment method.
Non-Refundable Items
Items that are not damaged or do not have a manufacturing defect are not eligible for a refund or return.
Contact Us
If you have any questions about our refund policy, please reach out to us at hello@kodiandco.store.